For many Hawaii business owners, your website is your 24/7 storefront, especially when you are busy managing operations or enjoying time off-island. A common mistake we see in the local market is business owners sharing their personal login credentials with employees, freelancers, or marketing agencies. This practice poses a significant security risk. Instead, Wix allows you to grant specific “Admin” or “Contributor” roles, ensuring you maintain ownership while delegating tasks securely.
Whether you are hiring a local SEO expert in Honolulu or a web designer on the mainland, here is how to correctly grant admin access on Wix without compromising your account security.
1. Accessing the Roles & Permissions Dashboard
To begin, you must be logged into the Wix account that owns the site. The interface for managing users is centralized in your site’s dashboard.
- Log in to your Wix account and select the specific site you wish to manage.
- Navigate to the left-hand sidebar menu and click on Settings.
- Select Roles & Permissions from the list. This is your command center for user management.
2. Sending the Invite
Once in the Roles & Permissions section, the process is straightforward but requires attention to detail regarding the email address used.
- Click the blue Invite People button (sometimes labeled “Invite Collaborators”).
- Enter the email address of the person you are granting access to. Note: If you are working with an agency, ensure you use their specific business email to keep communication professional and trackable.
- You can invite multiple people at once by separating their emails with commas, though it is best practice to do them individually to assign specific roles.
3. Selecting the Correct Admin Role
Wix offers several tiers of access. Choosing the right one is critical for protecting your business data, such as banking information or customer lists.
| Role Name | Best For… | Permissions Overview |
|---|---|---|
| Admin (Co-Owner) | Business Partners, Trusted GMs | Full access to manage, edit, and publish the site. Can manage billing and invite others. Cannot delete or transfer the site ownership. |
| Website Manager | Marketing Managers, Lead Staff | Can edit and publish content and manage site settings. Cannot view or change billing info or sensitive banking data. |
| Website Designer | Freelancers, Design Agencies | Can edit the site structure and design. Restricted from accessing the Inbox, contacts, and financial information. |
| Blog Editor | Content Writers, SEO Specialists | Can write, edit, and publish blog posts. No access to the main site layout or store settings. |
After selecting the appropriate role, click Send Invite. The recipient will receive an email and must accept the invitation within 30 days.
4. Managing and Revoking Access
In the transient nature of Hawaii’s labor market, you may need to remove access quickly when an employee leaves or a contract ends. Returning to the Roles & Permissions page allows you to audit who has access.
- Locate the user’s name in the list.
- Click the “More Actions” icon (three dots) next to their name.
- Select Remove to immediately revoke their access, or Change Role if you need to upgrade or downgrade their permissions.